A happy family of four smiling and hugging outside in a driveway with a house and garden in the background.

Generator Maintenance Plans

Your Generator Only Matters When the Power
Goes Out.

Industry data shows 70% of residential standby generators that haven't been serviced in 12+ months fail to start during an outage. BHC Power maintenance plans keep yours in the 30%.

Or call us: 613-733-8135 — 1-hour callback guaranteed, Mon–Fri 8am–5pm

Three Things Nobody Tells You About
Standby Generators

70%

Fail When Called On

Most residential standby generators that haven't been serviced in 12+ months fail to start during an actual outage. The battery dies first. Then the fuel degrades. Then the controls drift out of spec. The weekly self-test won't catch any of it.

$0

Warranty Coverage
Without Documentation

Most manufacturer warranties — Generac, Kohler, Briggs & Stratton, Champion — require documented annual maintenance by a certified technician. Skip it, and a $3,000 repair bill comes out of your pocket, not theirs.

5 - 10 min

The Self-Test doesn’t tell the whole story

The weekly self-test runs your engine for 12 minutes with no load. It won't detect a weak battery, a failing transfer switch, or contaminated fuel. By the time a storm hits, it's too late to find out.

MAINTENANCE PLANS

Choose Your Level of Coverage

All plans include priority scheduling over non-plan customers and a written condition report after every visit.

A tall neon sign spelling "GOLD" in red and blue letters against a modern glass building in a city.

Essential Plan

Newer generators and homeowners who want the basics covered.

$250 / year


1 SERVICE VISIT PER YEAR

  • Annual full service & inspection

  • Oil and filter change (factory-spec)

  • Battery inspection & load test

  • Full system and controls inspection

  • Fault code scan & clear

  • Operational test run

  • Written condition report with photos

  • Priority scheduling over non-plan customers

Neon sign reading 'Bettier' in red letters with a green geometric border.

Reliable Plan

Most homeowners. Spring + fall service catches issues before storm season and winter cold.

$375 / year


2 SERVICE VISITS PER YEAR

  • Everything in Essential, plus:

  • Second seasonal visit (spring or fall)

  • Seasonal readiness checks

  • Priority service booking

  • 1-hour callback guarantee during business hours

Illuminated white neon sign spelling 'BEST' mounted on a beige wall.

Total Care Plan

Older generators, rural properties, medical equipment, well pumps, or home offices.

$525 /year


3 SERVICE VISITS PER YEAR

  • Everything in Reliable, plus:

  • Third visit for maximum coverage

  • 2 full annual inspections per year

  • Priority emergency response during outages

  • Repair labour discounts

  • First-in-line dispatch during widespread outages

Not sure which plan fits?
Call 613-733-8135 and we'll help you
decide in 5 minutes — no pressure.

EVERY SINGLE VISIT

What We Actually Do When We Show Up

Most "annual inspections" are a 10-minute drive-by. Ours aren't.

  • Fuel System Inspection

    Natural gas or propane line integrity check. Filters replaced as needed.

    🌡️

    Coolant & Air Filter Check

    Coolant condition, level, and air filter inspected. Replaced when needed.

    🏃

    Operational Load Test

    We run the unit under simulated load — not just an idle self-test.

    📋

    Written Report With Photos

    Emailed to you after every visit. Your service history archived — matters when you sell.

  • 🔧

    Oil & Filter Change

    Factory-spec synthetic oil every visit. Not a "check" — a change.

    🔋

    Battery Load Test

    Full load, voltage, and CCA test. The weekly self-test misses this entirely.

    Transfer Switch Inspection

    Full function test and inspection — the part most techs skip.

    🔍

    Fault Code Scan & Clear

    We pull every stored code, diagnose, and clear. You get the full picture.

All major brands serviced: Generac, Kohler, Briggs & Stratton, Cummins, Honeywell, Champion, Seneca, and more. Not sure if we cover your unit? Call us with your model number.

What Eastern Ontario Homeowners Say

  • "Always a great experience. Arrive on time as scheduled. Very polite technician. Very happy with the service. Highly recommend."

    — Dave B, Long Sault

  • "We've had BHC Power on a maintenance plan for two years now. Last February when we lost power for 18 hours, our Generac kicked in without a hiccup. Worth every penny."

    — Matt T, Barrhaven

  • "Dave was thorough and thoughtful explaining the services. Very helpful and informative. Gives a good sense of caring for the customer."

    — Jennifer C, Cornwall

FREQUENTLY ASKED QUESTIONS

Before You Sign Up

  • No. Our plans are year-to-year. Cancel anytime before renewal with no penalty. If we don't earn year two, we don't deserve it.

  • Maintenance plan customers get priority scheduling. Total Care customers also receive repair labour discounts. We quote all repair work before starting — no surprise bills.

  • All major residential brands — Generac, Kohler, Briggs & Stratton, Cummins, Honeywell, Champion, Seneca, and more. Call us with your model number if you're unsure.

  • The plan covers labour for scheduled maintenance visits. Parts, fluids, and any repair work outside the scope of a maintenance visit are billed separately. We always quote before proceeding.

  • Call us. Plan customers get a guaranteed 1-hour callback during business hours and priority dispatch. If it's a warranty issue, we handle the manufacturer paperwork for you.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Reliable and Total Care customers get priority emergency response. During widespread outages we triage in order: Total Care → Reliable → Essential → non-plan customers.

  • We serve Eastern Ontario and Western Quebec — Ottawa and surrounding areas, Cornwall, SD&G, Lanark County, Manotick, Greely, Osgoode, Kemptville, Gatineau, Renfrew County, and more. Call us to confirm your address is in our service area.

Ready to Stop Hoping and Start Knowing?

Choose a plan and we'll call you within one business hour to schedule your first visit. No credit card required to start.